At Pleexy, we understand that your task management needs may evolve, and you might want to transition your paid subscription from Todoist to Microsoft To Do or Google Tasks. In this article, we will clarify our policy regarding moving a paid subscription to a new task manager.
While we understand the need for such a transfer, we can't directly transfer your existing subscription. Nevertheless, we provide an alternative solution to accommodate your needs.
We have outlined a simple two-step process to help you navigate this transition smoothly:
Canceling and Refunding Your Current Subscription:
To begin the transition, please reach out to our dedicated support team and inform them that you would like to cancel your current subscription. Additionally, request a refund for the remaining period of your subscription. Our diligent billing department will handle the cancellation process and initiate the refund process.
Purchasing a New Subscription with Your New Task Manager:
Once your current subscription has been canceled and refunded, you can proceed to purchase a new subscription using your preferred task manager. This will ensure that your new subscription is aligned with your task management requirements and seamlessly integrates with your new task manager.
To initiate this process, kindly contact our support team and clearly communicate your intention to cancel your current subscription and request a refund. Also, let us know that you will be signing up for a new subscription connected to Microsoft To Do / Todosit / Google Tasks. Our dedicated team will guide you through the necessary steps to ensure a hassle-free transition.
If you require any further assistance or guidance during this process, please do not hesitate to contact our support team. We are here to support you every step of the way.