If you use Pleexy with your Microsoft To Do (MTD) account, you may have noticed that moving a to-do between lists in MTD causes some problems. In this article, we'll explain why this happens and how you can avoid it.
The root cause of the issue is that MTD does not support moving to-dos between lists natively. When you move a to-do from one list to another, MTD actually deletes the original to-do and creates a new one in the destination list. This means that the to-do ID, which is a unique identifier for each to-do, is changed.
Pleexy relies on the to-do ID to track the changes and sync them to your other apps. When the to-do ID is changed, Pleexy can no longer find the moved to-do and sync it correctly. This can result in duplicate or missing tasks in your other apps.
To avoid this issue, we recommend that you do not move to-dos between lists in MS ToDo. Instead, you can use tags or due dates to organize your tasks within a list. You can also create multiple connections in Pleexy for different lists in MS ToDo and sync them to different apps or projects.
We hope this article helps you understand and solve the issue of moving to-dos between lists in MS ToDo with Pleexy. If you have any questions or feedback, please contact us via the in-app chat.
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